Terms of Service

Effective date: August 25, 2026

These Terms of Service govern your access to and use of plyvela.shop and purchases from Plyvela. Plyvela is operated by Irma Eubanks.

By visiting our website or placing an order, you agree to these Terms and the policies displayed on our website.

Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction. Information submitted when creating an account or placing an order must be accurate and current.

Independent Retailer

Plyvela is an independent multi-brand retailer of household paper products.

Unless a product page expressly states otherwise, Plyvela is not sponsored by, affiliated with or endorsed by the third-party manufacturers or trademark owners whose products may be offered.

Third-party brand names, product names, logos and trademarks belong to their respective owners and are used only to identify the products offered for sale.

Product Information

We make reasonable efforts to display product titles, quantities, specifications, availability and images accurately.

Manufacturers may update packaging, labeling or product presentation without notice. Packaging received may therefore differ slightly from the website image while the advertised product and quantity remain the same.

Customers should review current packaging, warnings and instructions before using a product. Website content is not medical or professional advice.

Pricing and Availability

Prices are displayed in U.S. dollars unless checkout states otherwise. Prices and availability may change before an order is submitted.

Taxes and shipping charges are calculated and displayed at checkout. Products may be subject to purchase limits.

Order Acceptance

An order confirmation acknowledges that we received your order but does not guarantee acceptance or shipment.

We may reject, limit or cancel an order because of:

• Product or inventory unavailability;
• Payment failure or inability to verify payment;
• Suspected fraud or unauthorized activity;
• Pricing, description or inventory errors;
• Delivery restrictions;
• Suspected unauthorized resale;
• Other legitimate operational or legal reasons.

If we cancel an order after payment has been collected, we will refund the affected amount.

Payments

You authorize Plyvela and its payment providers to charge the payment method submitted for the complete checkout total.

You represent that you are authorized to use the selected payment method. Available payment options are the methods shown during checkout.

Shipping and Returns

Our Shipping Policy and Return & Refund Policy form part of these Terms.

Delivery dates are estimates and may be affected by circumstances outside our reasonable control.

Acceptable Use

You may not:

• Use the website for unlawful or fraudulent purposes;
• Submit false account, payment or delivery information;
• Interfere with website security or operation;
• Introduce malware or harmful code;
• Attempt unauthorized access to accounts or systems;
• Scrape or collect website data without permission;
• Impersonate another person;
• Violate the rights of Plyvela or a third party.

Intellectual Property

Except for third-party materials, the Plyvela name, original website design, text, graphics and other original content are owned by or licensed to Plyvela and protected by applicable law.

You may use the website for lawful personal shopping purposes. Website content may not be reproduced, sold or commercially exploited without written permission, except where permitted by law.

Third-Party Services

Shopify and other third-party providers help operate our store, payment processing and delivery services. Their services may be governed by separate terms and privacy policies.

Disclaimer of Warranties

To the maximum extent permitted by law, the website and services are provided “as is” and “as available.” We do not guarantee that website access will always be uninterrupted, secure or error-free.

Nothing in these Terms excludes product commitments or consumer rights that cannot legally be waived.

Limitation of Liability

To the maximum extent permitted by law, Plyvela and Irma Eubanks will not be liable for indirect, incidental, special, consequential or punitive damages arising from use of the website or products purchased through it.

Where liability cannot be excluded, our total liability relating to a purchase will not exceed the amount paid for the product giving rise to the claim, except where applicable law requires otherwise.

Indemnification

To the extent permitted by law, you agree to indemnify Plyvela and Irma Eubanks against third-party claims resulting from your unlawful misuse of the website, violation of these Terms or infringement of another party’s rights.

Events Outside Our Control

We are not responsible for delays or failures caused by events outside our reasonable control, including severe weather, natural disasters, carrier interruption, labor disruption, government action, war, civil disorder, utility failure or internet outage.

Governing Law

These Terms are governed by the applicable laws of California and the United States, without limiting mandatory consumer protections that apply in the customer’s place of residence.

Changes to These Terms

We may update these Terms by posting a revised version with a new effective date. Changes apply prospectively unless applicable law requires otherwise.

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